At ROSHVITA, customer satisfaction is our priority. We take great care in packaging and delivering our products. However, if you receive a damaged, defective or incorrect product, we are here to help.

Returns

Returns are accepted only in the following cases:

  • Product received is damaged during transit.
  • Wrong product has been delivered.
  • Product packaging is tampered with before delivery.

To request a return, please contact us within 48 hours of delivery with your order details and clear photos/videos of the product.

Non-Returnable Items

For hygiene and safety reasons, the following products are not eligible for return:

  • Opened products
  • Used products
  • Products with damaged seals after delivery
  • Products returned without original packaging

Refunds

Once the returned product is received and inspected, the refund will be processed.

Approved refunds will be credited to the original payment method within 5–10 business days.

Replacement Policy

If an incorrect, damaged or defective product is received, ROSHVITA may provide a replacement instead of a refund, depending on the situation.

Order Cancellation

Orders can be cancelled before dispatch. Once an order has been shipped, cancellation requests may not be accepted.

Contact Us

For any return, refund or replacement request, please contact:

Customer Care: +91 80021 13370

Email: info.roshvita@gmail.com

Website: www.roshvita.com

ROSHVITA reserves the right to update or modify this policy at any time without prior notice.

 
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